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Send your inquiry through any channel below.We reply during our support hours.

How can you reach us?

The fastest channel depends on your inquiry.

Email is best for detailed inquiries about development, hosting, or IP partnerships.

Bot not working or stuck on a setting? This is the quickest place to get help.

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Call us about payments, memberships, other account issues, or urgent outages.

070-4580-5532

Including the following details in your email helps us get started faster.

01
Custom software development
Tell us about your service, approximate schedule and budget, and any references. We have experience with Discord bots, web services, backends, and payment integrations.
02
Hosting
Tell us about your bot's scale, required specifications, and any services you want to migrate. We host them on the same infrastructure as our own bots.
03
Character IP & merchandise partnerships
Tell us which IP you want to develop, in what format, and any distribution plans. We work with our own characters as well as individual and corporate IP.
04
Bot support & bug reports
Our official server is the fastest way to get help with Yeonhong, Yeonha, or Yeonhee. Tell us your server name and what happened. For a service-wide outage, you can call customer support directly.